Hot Manila: Consumer Defense

CONSUMER DEFENSE

When I bought P600 worth of phone cards and none of them worked, PLDT immediately replaced them...right? Nope.

One day my name, as well as those of thousands of other subscribers, simply disappeared from the Metro Manila phone book.

PLDT IS LIKE THE GOVERNMENT

Both the government and the phone company are service providers. We are patient subscribers. Services are wanting, delivery is delayed and both entities put the interests of management above all else

THE GALL OF PLDT

It took PLDT eight months to acknowledge that I was paying my phone bills regularly. The company's quality of service does not match the pomposity of its promises

IS THIS WHAT PLDT REALLY THINKS OF YOU?

Listen to an alleged PLDT DSL customer service call degenerate into a slanging match

A THOUSAND AND ONE E-SCAMS

Every week you get email that's clearly intended to scam you. Do the senders think you're an idiot? Actually? Yes

SWEET REVENGE

Most of us would love to see scamsters jailed, but if that isn't going to happen, we may as well settle for seeing them ridiculed.

HOW SAFE IS BOTTLED WATER?

A study shows that 42 our of 52 bottled water sources in Laguna have bacteriological populations greater than the required standard of the environment department.